arcplan partner Bellingham Alexander implements Nortel's OSP
System
(Langenfeld, November 30, 2001) - Nortel Networks, the worldwide
market leader in Internet and communication services has decided
to use arcplan's flexible front-end, dynaSight®, for the
reorganization of its order, sales and production (OSP) system.
Nortel covers the network requirements of service providers,
network operators and other IT companies of all sizes. With
more than 75,000 employees on all continents, Nortel achieved
a turnover of more than 30 billion US Dollars with its products
and services.
With a company of this size, a reliable order processing and
production control system is imperative. The management promoted
the current provision of all relevant information regarding
ongoing orders and sales and, at the same time, expected a
simplification of the evaluation and forecast of important
business data. In addition, adapting the production plan numbers
to the actual demand should be possible. A system was developed
with the Nortel OSP solution that completely met these requirements.
The Applix iTM1 technology, already proven in the company,
served as a data basis and was already being used successfully
for Nortel's Strategic Planning System, among others. In this
way, time-consuming comparisons of data from different systems
can be avoided.
In particular, the decision to use dynaSight was made because
a flexible web-based tool was needed that could enable the
complete distribution of applications to a great number of
employees within the company. Using dynaSight enables all
users to directly access the application without requiring
additional installations on the individual computers. Moreover,
the data can easily be exported to Excel tables for further
evaluation and thus made available to the power users in the
company. Furthermore, the decision to use dynaSight was accelerated
by the simple operation of the system. Training the user is
not necessary, since any desired information is provided immediately
per mouse click.
In the past, OSP data was entered in Excel templates. Data
input on the part of the account manager using this method
was not difficult, but collating the data for analysis and
reporting purposes required an exceptional expenditure of
time and effort. Preparing the monthly reports by the finance
department especially took up a lot of time. The new system
allows a flexible and simplified analysis through better-structured
data, without making data entry more complicated. Therefore,
data can be analyzed more quickly and entry can occur at a
later time, which increases the topicality of the information.
In addition, easy access at any time and from any location
is guaranteed.
Bellingham Alexander Ltd., a partner of arcplan
UK and one of the renowned suppliers of BI solutions in Great
Britain, was entrusted with developing and implementing the
Nortel OSP System. In order to realize the expectations of
all participants, the account teams responsible for data input,
as well as the end users who sort through and analyze the
information, were consulted. With the help of dynaSight, a
solution, which completely corresponded to the previously
determined requirements, was soon created by the tight deadline.
Next to flexibility, user-friendliness and distribution capacity,
the advantages of the new system include efficiency, quickness,
scalability as well as uncomplicated maintenance.
Currently, the application to enter and analyze OSP data
is being used by approximately 60 users within Europe. This
includes the account managers as well as employees from the
areas of Finance and Planning. In the future, it is planned
to deploy the system in other continents as well as to connect
it to the global OSP system. Furthermore, even more financial
information will be integrated, such as actual and planning
data, the number of dynaSight reports will be increased, and
additional functionalities will be supplemented.
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